Dermatologically Tested
Tested and Trusted by Thousands of women
TERMS OF SERVICE
These Terms of Service govern your use of the Ageless Glow Elixir website and your purchase of products from us. By accessing our website or placing an order, you agree to these Terms of Service.
1. ABOUT AGELESS GLOW ELIXIR
Ageless Glow Elixir is a beauty and wellness brand offering skincare, beauty and wellness products through our online store.
Our products are provided for their stated cosmetic, beauty or wellness purposes. Product descriptions, instructions, ingredients and other information provided on our website should be reviewed carefully before purchase and use.
2. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, prices, ingredients and other information displayed on our website are accurate and up to date.
However, product packaging, colour, appearance or other visual details may vary slightly from photographs displayed online.
You are responsible for reviewing the product information, ingredients, directions for use and any applicable warnings before purchasing or using a product.
Where a product is intended for ingestion or other specific use, you should follow the instructions provided with the product and seek appropriate professional advice where necessary.
3. PRICES AND PAYMENT
All prices displayed on our website are stated in Nigerian Naira (₦), unless otherwise indicated.
Applicable taxes, delivery charges and other disclosed charges may be added to your order where applicable.
We accept payment through the payment methods made available at checkout.
Payment must be successfully completed before an order can be processed, except where an alternative payment arrangement has been expressly approved by Ageless Glow Elixir.
We reserve the right to correct pricing or other listing errors. If an error materially affects an order, we will communicate with you and provide an appropriate resolution in accordance with applicable law.
4. ORDERS AND ORDER ACCEPTANCE
Submitting an order constitutes an offer to purchase the selected products.
After placing an order, you will receive an order confirmation containing details of your purchase.
An order is not considered finally accepted until it has been confirmed or processed by Ageless Glow Elixir.
We reserve the right to refuse or cancel an order where reasonably necessary, including where a product is unavailable, there is an obvious pricing or listing error, payment cannot be verified, or an order appears fraudulent or otherwise unlawful.
If we cancel an order after payment has been received, we will provide an appropriate refund where applicable.
5. PRODUCT AVAILABILITY
All products are subject to availability.
We may limit quantities, discontinue products, modify product offerings or update product availability without prior notice.
Where a product becomes unavailable after you have placed an order, we will contact you and provide an appropriate resolution.
6. DELIVERY
Orders are delivered using the delivery options available at checkout.
Delivery times are estimates and may vary depending on the destination, courier operations, public holidays, weather, unforeseen events and other circumstances outside our reasonable control.
You are responsible for providing accurate and complete delivery information, including your name, delivery address and phone number.
Where a delivery attempt fails because inaccurate or incomplete information was provided, or because the recipient is unavailable, additional delivery charges may apply for another delivery attempt where applicable.
Our Shipping Policy forms part of these Terms of Service.
7. RETURNS, REFUNDS AND ORDER ISSUES
Returns and refunds are governed by our Return & Refund Policy.
If you receive a damaged, incorrect or incomplete order, please contact us within the timeframe stated in our Return & Refund Policy and provide the requested information, photographs or videos where applicable.
Nothing in these Terms of Service limits any consumer rights or remedies that cannot legally be excluded under applicable law.
8. USE OF PRODUCTS
Our products should only be used for their intended purpose and in accordance with the instructions provided with the product or on the product packaging.
You are responsible for reviewing ingredients and product information before use and for following any applicable usage instructions or warnings.
If you have a known allergy, sensitivity, medical condition, are pregnant or breastfeeding, take medication, or have any other concern about using a particular product, seek appropriate professional advice before use.
Ageless Glow Elixir does not guarantee that every product will produce the same results for every customer.
9. WEBSITE USE
You agree to use our website lawfully and responsibly.
You must not use our website to:
- engage in fraudulent or unlawful activity;
- interfere with the operation or security of the website;
- attempt to gain unauthorized access to our systems;
- introduce malicious software or harmful code;
- misuse payment systems;
- impersonate another person or business; or
- engage in activity that may harm Ageless Glow Elixir, our customers or our website.
10. INTELLECTUAL PROPERTY
All content on this website, including our brand name, logos, product names, photographs, graphics, designs, text, videos and other materials, is owned by or licensed to Ageless Glow Elixir unless otherwise stated.
You may not copy, reproduce, modify, distribute, sell, publish or commercially exploit our content without our prior written permission.
11. PROMOTIONS AND DISCOUNTS
Promotions, discounts, bundles and special offers may be subject to specific terms stated at the time they are offered.
Unless otherwise stated, promotions cannot be combined with other discounts or offers.
We reserve the right to correct obvious errors and to withdraw or modify promotions where reasonably necessary, subject to applicable law.
12. FRAUDULENT OR ABUSIVE ORDERS
We reserve the right to investigate orders that appear fraudulent, abusive, unauthorized or unlawful.
Where reasonably necessary, we may cancel or refuse such orders and take appropriate steps to protect our business, payment systems and customers.
13. THIRD-PARTY SERVICES
Our website may use third-party services, including payment processors, delivery providers, analytics providers and other service providers.
Your use of third-party services may also be subject to the terms and policies of those providers.
Ageless Glow Elixir is not responsible for the independent operation of third-party services, except to the extent required by applicable law.
14. WEBSITE AVAILABILITY
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that the website will always be uninterrupted, error-free or available at all times.
We may temporarily suspend or modify the website for maintenance, security, updates or other operational reasons.
15. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Ageless Glow Elixir will not be responsible for losses arising solely from circumstances outside our reasonable control, including courier delays, network interruptions, payment-service interruptions or other third-party service failures.
Nothing in these Terms of Service excludes or limits liability that cannot legally be excluded or limited under applicable law, including liability arising from fraud, negligence, defective products, misrepresentation or statutory consumer rights.
16. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time to reflect changes to our business, products, services or applicable requirements.
The updated version will be posted on this website with the applicable effective date.
Your continued use of the website after an update constitutes acceptance of the updated Terms to the extent permitted by law.
17. GOVERNING LAW
These Terms of Service are governed by the laws of the Federal Republic of Nigeria.
Any dispute arising in connection with these Terms or your purchase from Ageless Glow Elixir will be handled in accordance with applicable Nigerian law and the rights and remedies available to the parties under that law.
18. CONTACT US
If you have questions, complaints or concerns regarding these Terms of Service or an order, please contact Ageless Glow Elixir using the contact information provided on our website.
AGELESS GLOW ELIXIR
Nigeria